Terms of Service

By accessing or using the NAYORA website and making a purchase, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree with any part of these terms, please do not use our website or services.

You agree to use our website only for lawful purposes and in a manner that does not:

• Infringe the rights of others or restrict their use of the website.
• Transmit harmful, offensive, or fraudulent content.
• Attempt to gain unauthorised access to our systems or data.
• Interfere with the proper functioning of the website.
• Use automated tools to scrape or copy content without permission.

We strive to display our products and prices accurately. However, we do not warrant that product descriptions, pricing, or availability are always complete, current, or error-free. We reserve the right to:

• Correct errors or update information at any time without prior notice.
• Limit quantities or refuse an order at our discretion.
• Modify or discontinue products without liability.

All prices are listed in UAE Dirhams (AED) unless otherwise stated and may be subject to applicable taxes and shipping fees.

When you place an order, you are making an offer to purchase. An order is only accepted once we send you an order confirmation. We reserve the right to decline or cancel any order, including after confirmation, in cases of pricing errors, suspected fraud, or product unavailability.

You agree to provide accurate billing and payment information. Payments are processed securely through our authorised payment partners.

We ship across the UAE, Saudi Arabia, and international markets. Estimated delivery times are provided as guidance and may vary due to location, customs, or carrier delays. Risk of loss passes to you upon delivery, unless otherwise required by law. Any shipping issues must be reported within a reasonable time of receiving your order.

If you are not fully satisfied with your purchase, you may request a return or exchange in accordance with our returns policy. Items must be returned in their original condition within the applicable return period. Approved refunds will be processed to the original payment method. Please contact us for specific return instructions.

All content on this website, including the NAYORA name, logo, text, graphics, images, and design, is the property of NAYORA and is protected by intellectual property laws. You may not reproduce, distribute, or use any content without our prior written consent.

To the fullest extent permitted by law, NAYORA shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or products. Our total liability for any claim shall not exceed the amount you paid for the relevant product.

You agree to indemnify and hold NAYORA harmless from any claims, damages, or expenses arising from your misuse of the website, your violation of these terms, or your infringement of any third-party rights.

Our website may contain links to third-party websites, including our external shop. We are not responsible for the content, policies, or practices of these sites and encourage you to review their terms independently.

We may revise these Terms of Service at any time. The most current version will always be posted on this page with an updated effective date. Your continued use of the website after changes are posted constitutes acceptance of the revised terms.

These terms are governed by the laws applicable in the United Arab Emirates, without regard to conflict of law principles. Any disputes shall be subject to the exclusive jurisdiction of the competent courts.

If you have any questions about these Terms of Service, please contact us at hello@nayora.store or through our contact page.